Article Published on ADA’s Impact on Collection Industry

April 26, 2013 — Donald Maurice has authored an article for The DBA Magazine, published by DBA International, on how the ADA is impacting the debt collection industry.

“Debt collectors need to make sure they accept Video Relay Service calls and are in compliance with the Americans with Disabilities Act (ADA) following a Justice Department settlement with a law firm over alleged discrimination against the deaf,” Maurice writes.

The article is in the magazine’s spring issue and is entitled, “Strained Application of the ADA Impacts Debt Collection.”