Feb. 3, 2017 — Maurice Wutscher partner Donald Maurice is quoted in a CreditCards.com article regarding the Consumer Financial Protection Bureau’s recent guidance for financial services companies regarding the use of employee incentives and quotas.
Published in the Federal Register on Jan. 18, “Compliance Bulletin 2016-03: Detecting and Preventing Consumer Harm From Production Incentives” describes steps the industry should take to ensure incentives do not pose risks to consumers.
The article, “CFPB warning: incentives can harm consumers” is available here.